The wine industry closely watches consumer satisfaction feedback. For years, French wineries consistently had the highest levels of customer satisfaction, creating a(n) ________ for these companies.

(03.02 MC)The Swahili people are best known for

Some banks offer special accounts designed to attract junior high school students. These kids save in such small amounts that the accounts cost banks more to maintain than they are worth; however, bankers know that consumers are creatures of habit and hope that the young people they serve now will become adult customers. These banks recognize

Duke’s is a surfer-themed restaurant chain in Hawaii. Most of its customers are tourists. In a SWOT analysis for Duke’s, the possibility that the recession might cut back on tourism in Hawaii would be considered a weakness.

Naomi knows she has to order her store’s Christmas holiday merchandise in April to ensure delivery before the holiday season. Naomi is concerned with the supply chain management goal of

Margaret likes her morning coffee, and she always stops at Starbucks because it is on her way to work. Margaret is being influenced by the place element of the marketing mix.

Pepsi has cooperated with America on the Move to improve many of its products and their labels, such as reducing the saturated fat in its Frito-Lay Ruffles. This form of social responsibility most directly impacts

(04.05 MC)The first European countries with major accomplishments in the Age of Exploration were

Judith knows it is important to approach business buyers at the right time, often during the first stage of their buying process, which is

(03.04 LC)The Temple of the Giant Jaguar in Tikal, Guatemala© Jane Sweeney / Robert Harding World Imagery / Universal Images Group / ImageQuest 2015The presence of this Mayan ruin indicates the significant influence of what class of people in Mayan culture?