Which of the following is true in regards to delivering feedback on employee performance?

Bill, an OBM consultant, identifies that employees working at a sales center are not always following the trained sales pitch. He designs a checklist to measure employees accuracy of performance. Which category of measurement is Bill targeting?

Which of the following monitoring methods is likely to produce the most observer reactivity?

Which of the following tools would be most appropriate for an OBM consultant to use to conduct a contingency analysis on a particular pinpoint?

Analyzes how employee or groups of employees work on tasks to produce one product or service that is valued by organization.  Which of the following areas of OBM are best described here?

Which of the following statements describes the pattern of high frequency absenteeism?

Which of the following is FALSE about using reinforcement in the workplace?

Which of the following assessment tools would be most appropriate for an OBM consultant to use to identify environmental variables affecting a pinpoint of an employee working at a manufacturing plant? 

When identifying reinforcers for supporting employee behavior, one can use the mnemonic CARE. The ‘E’ in CARE stands for reinforcers that are; 

Which peer-reviewed academic journal publishes most OBM research?