At Fresh Bakery, Simon pulls six samples an hour from an assembly line to examine them for quality defects. If he finds any, he makes adjustments to various pieces of equipment in his area. Simon’s job involves  

Which of the following is an example of nonverbal communication?  

During a team meeting, Jennifer is discussing her project, highlighting key challenges she has encountered. As a team member, what would be an example of active listening?  

Which element of the communication process model is engaged after the information is transmitted through a medium?  

Which of the following is a challenge for virtual teams?  

According to the lecture in class, in which dimension of culture do people identify themselves by the groups they belong to?  

According to the lecture in class, what company is the most associated with mass customization?  

__________ uses(s) statistical tools to analyze the causes of product defects.

Annette oversees a team of customer service representatives, earning both respect and popularity among her staff. She has diligently ensured that each team member is proficient in their roles and holds authority over staffing and reward decisions in her department. Applying the contingency model of leadership, which characteristic does Annette demonstrate?  

Draw a set of axes on your scratch paper. Graph the line y = 2x – 2 Show your work and be sure to submit your scratch paper following the test. For full credit – On the answer line below, type in the slope of the line and which method of graphing did you use?