________ are the competencies or skills that a firm employs to transform inputs into outputs.

Nintendo built a security chip into its game console hardware and then licensed the right to develop games to outside firms. These firms paid a royalty to Nintendo for each copy of the game sold. This is an example of Nintendo using ________ products.

When the management frame of reference gets out of touch with the realities of the actual business situation, what can happen to the firm?

Which of the following statements about strategic groups is false?

A ________ can be defined as the total profits in an industry at all points along the industry value chain.

Facebook, Intuit, AB InBev, and others empower their recruiters to make offers on the spot when they interview college students, without knowing what specific position they will fill.These firms search for candidates with attributes such as being a self-starter and a problem-solver, and make quick offers to preempt the market. This is an example of which value chain support activity?

Firms must compete for top talent. In attracting and selecting employees, firms must strive to select the best fit for both the employee and the firm. In an attempt to reduce wasted time and effort in interviewing too many candidates while assuring a good candidate pool, a firm should

Tangible resources are assets that are relatively easy to identify such as financial and physical assets.

Creativity and problem-solving ability are considered to be part of ________ capital.

Historical comparisons provide information to managers about changes in the competitive position of a firm. Historical comparisons often are misleading