When the management frame of reference gets out of touch with the realities of the actual business situation, what can happen to the firm?

Which of the following statements about strategic groups is false?

A ________ can be defined as the total profits in an industry at all points along the industry value chain.

Facebook, Intuit, AB InBev, and others empower their recruiters to make offers on the spot when they interview college students, without knowing what specific position they will fill.These firms search for candidates with attributes such as being a self-starter and a problem-solver, and make quick offers to preempt the market. This is an example of which value chain support activity?

Firms must compete for top talent. In attracting and selecting employees, firms must strive to select the best fit for both the employee and the firm. In an attempt to reduce wasted time and effort in interviewing too many candidates while assuring a good candidate pool, a firm should

Tangible resources are assets that are relatively easy to identify such as financial and physical assets.

Creativity and problem-solving ability are considered to be part of ________ capital.

Historical comparisons provide information to managers about changes in the competitive position of a firm. Historical comparisons often are misleading

A need for turnaround occurs only during the maturity or declining stage of the life cycle.

In an effort to capture key employees from competitors, firms may attract the symbolic leader of a group within a competing firm and hope others will follow. This has been termed