The acquisition of knowledge, skills, and behaviors that improve an employee’s ability to meet changes in job requirements and in client and customer demands is called

Which of the following approaches to measuring performance uses some overall assessment of an individual’s performance or worth and seeks to develop a ranking of the individuals within a work group?

A firm focuses on organizational and person analysis during the ________ stage in the training design process.

Daniela was hired to work on data analytics, but once she started, the job quickly changed to project management. Her supervisor noticed that her performance was declining. Which analysis should his supervisor complete?

The Right Fit, Inc. has come up with a new technical test to assess the knowledge of interviewees. To assess the validity of the test, it requests that its present employees take the test and match it with their performance in the organization. Which of the following types of validation has The Right Fit Inc. used to test the validity of its new technical test?

Which performance management technique initially involves the identification of a large number of critical incidents, followed by the classification of these incidents into performance dimensions, and finally ranking these incidents into levels of performance?

________ gives employees a series of job assignments in various functional areas of the company or movement among jobs in a single functional area or department.

Which of the following statements is true of psychological success?

ScoreSet, Inc. decides to implement a new performance management system. It consists of a list of five traits used to evaluate all the employees. The manager considers one employee at a time and, on a continuum with different points, circles the number that signifies how much of a particular trait the individual has. Which type of performance management system is ScoreSet Inc. using?

Farik wants to practice his new soft skills of customer service. He is an introvert and practicing with a coworker makes him nervous. His manager suggests trying simulations. Why?