. In a malpractice action, when there is evidence that failure to exercise due care is responsible for actual patient harm this is called _____.

Sue’s department has recently implemented a new leave policy. The new policy requires employees to request time off six months in advance during the summer and winter holiday season to better manage productivity loss and coverage. Because Sue has worked for this organization for 20 years, this change is unsettling and uncomfortable. Sue is struggling because she is accustomed to asking her manager for time off without much notice. Moving into this new phase has been difficult for her and she cannot take any time off because she fails to plan ahead. What phase of the change process is Sue struggling with?

After a healthcare organization has realized some short-term wins or gains toward process change, the sense of urgency may wane. It is important for the organization to stay focused on the goal and to incorporate activities that sustain the sense of urgency for the change. This is an example of which accelerator of change?

After a healthcare organization has realized some short-term wins or gains toward process change, the sense of urgency may wane. It is important for the organization to stay focused on the goal and to incorporate activities that sustain the sense of urgency for the change. This is an example of which accelerator of change?

Community Hospital is changing electronic health record (EHR) vendors. This will be a significant change for the entire organization and will affect all departments and employees. Based on past experience from implementing their previous EHR system, the hospital administration knows it must get key employees from each department trained and on board with this new implementation in order for it to be successful. Which of Kotter’s accelerators for change is administration using to build excitement and buy-in from employees for the new system?

The term used to describe when information that is not shielded and can be introduced at a trial to support a patient’s malpractice action against a hospital or physician is _____.

To help organizations change it is not necessary for the PI team to create a clear strategic vision that is simple, flexible, and easily communicated.

What is one way healthcare organizations can combat the resistance to change commonly experienced by employees during a transition?

When an employee has their job duties or workflow change, it can be common for the employee to experience grief as part of the change process.

. In a malpractice action, when there is evidence that failure to exercise due care is responsible for actual patient harm this is called _____.