Company A needs to determine if it is continually developing its employees. The company also needs to determine the effectiveness of its operations and processes. What two elements of the balanced scorecard must be referenced?

Feedback is the central part of coaching, and it should be:

Audrey holds a meeting with Josh, one of her employees. She gives Josh feedback, in hopes that he will realize that he has a problem, and the problem is affecting his job performance. Audrey also refers him to the company’s employee assistance program. Audrey is engaged in:

Rework control is an action taken to minimize negative impacts on stakeholders, including customers, due to faulty outputs.

Nina is a consultant and travels three weeks every month. Because she is out of the office most of the time, and her manager is not watching or somehow monitoring her performance, she completes her work by way of clan control.

The management audit analyzes the organization’s management functions to look for improvements.

According to your reading, the objectives of discipline include the following, EXCEPT:

Company A is famous for their hotdog rolls, especially in the summer, when so many people host cookout parties. In anticipation for the customer demand that is typically present during the Independence Day (U.S.) holiday weekend, the company bakes 1,500 more rolls. They want to ensure they have enough rolls on hand. Considering these arrangements, what type of control is the company using?

Some employees may be considered problem employees because they are not motivated.

Edwin is an assistant director in the membership office of a not-for-profit organization. Every Wednesday at 11:00 a.m. ET, he holds a conference call with the Northeast region’s volunteer committee. What specific method is Edwin using to measure and control performance?