A cross-functional work team is having difficulties in operating smoothly, and friction has developed among some of the members. Many of the strongest complaints are from the representatives of management who complain that the research scientists are disorganized, haphazard, and undisciplined. Managers complain that the scientists do not adhere to any fixed rules or procedures. On the other hand, the research scientists complain that the managerial representatives are excessively rule-oriented bureaucrats and have no flexibility or spontaneity. The MAIN problem with this team seems to be centered around differences in:

Human capital refers to the:

The risks of international entrepreneurship include all of the following EXCEPT:

Flanders Corp. is an established company with customers who understand its products’ characteristics. Flanders continues to invest significantly into R&D to make improvements to its products. What type of innovation does Flanders pursue?

As illustrated by Textron Inc., when a firm uses the __________ structure hierarchy, the headquarters might rely on strategic controls to set rate-of-return targets and financial controls to monitor divisional performance relative to those targets and then allocate cash flow to the different divisions accordingly.

Agricultural Chemicals, Inc., was the target of a hostile takeover six months ago. The CEO and the top executives successfully fended off the takeover and are concentrating on strategies to improve the performance of the firm. Which of the following statements is MOST likely to be true?

The ability to attract and manage __________ may be the most important skill a strategic leader must have.

The primary disadvantage of the multidomestic strategy and worldwide geographic area structure relates to limited:

Agatha Adams founded Insurance Specialists to process medical claims for physicians’ practices. She plans to compete on the basis of cost, offering the lowest processing cost per claim in her market area. Ms. Adams’ company should:

Faced with declining enrollment and increased competition from not-for-profit organizations offering inexpensive art courses for new hobbyists, the for-profit Delta Academy of Art has steadfastly stayed true to its mission of offering high-quality classical art instruction for both beginners and advanced artists at high tuition. Delta has been noted for the excellence of its artistic training for decades. This is an example of: