Every organization that offers products or provides services is obligated to treat its customers fairly.

The moral standard justice concerns which of the following?

During your presentation, it is acceptable to plan to use a joke or two in order to maintain your listener’s attention.

Which of the following is NOT one of the four suggestions for dealing with nervousness BEFORE a presentation?

Hiring translators/interpreters if necessary, using graphics effectively to reinforce your points, and being aware that gestures can have culturally based meanings are all suggestions to keep in mind if your audience includes people of different cultures and native languages.

Which of the following is NOT one of the 10 Commandments of Computer Ethics?

Which of the following is NOT a disadvantage of collaboration?

It is illegal for your employer to monitor your work electronically, through cameras, or by personal visits because you have a right to privacy while at work.

Tips for coping with nervousness include the realization that the audience is there to hear you not judge you, and the realization that you are prepared, and the realization that the audience is made up of individual people who happen to be sitting in the same room.

Like an introduction to a written document, an introduction to an oral presentation helps your audience understand what you are going to say, why you are going to say it, and how you are going to say it. The conclusion reinforces what you said and looks to the future.