Which of the following best defines Continuous Quality Improvement (CQI)?

Benchmarking helps organizations understand how they perform compared to peers, which is vital for quality improvement initiatives.

What does ‘quality assurance’ aim to achieve in healthcare?

Continuous Quality Improvement (CQI) only involves fixing problems after they occur.

Patient Satisfaction Surveys are ineffective in providing insights into the quality of healthcare delivery.

What is the main purpose of Risk Management in healthcare organizations?

Medical errors are always reported and investigated thoroughly in all healthcare facilities.

Which type of nursing diagnosis/clinical problem includes evidence and defining characteristics?

External benchmarking is the comparison of data and practices with other healthcare organizations.

The LPN notes the client has become confused after medication administration and is planning to notify the health care provider by telephone. Which technique would be most appropriate to use when communicating with the health care provider? Note: You are now beginning the exam. Please show both sides of your whiteboard to the camera.