An intern has basic knowledge of how to use software like word processors and spreadsheets. They cannot complete the task when asked to describe the information on the spreadsheets. What type of skills should the intern focus on to develop the skills to answer the questions?

 An organization in a highly regulated industry requires that all analytical data operations remain within the organization’s network. Why is utility computing not an appropriate choice for this?

 How does a database help an organization make decisions?

 What is needed for information software to perform?

 What is the similarity between the Internet and an intranet?

 A customer is looking to buy a new car. They cannot reach anyone on the phone at the local car dealership. Predict what the customer will most likely do next.

 _____ refers to using a cellular phone outside a carrier’s limited service area.

 Which statement is true of application-filtering firewalls?

 A business in a rural area is not worried about using technology in its store because Internet access is unavailable to everyone in the area. What advice would you provide them on ignoring technology completely?

 An organization’s rapidly growing business has hired new sales personnel. Some customers are receiving duplicate sales calls from different sales representatives. What should the organization use to implement better control and reduce customer frustrations and confusion?