Learning to cope with stress involves analyzing what is happening to you.

Talking Yellow Pages is a supplemental publication to the traditional Yellow Pages.

An example of a distorted sound is when the “r” is dropped in “February” and is pronounced “Febuary”.

Written communication is just as important today as it has ever been.

Your work schedule is not truly your own.

Conciseness refers to the arrangement of words and ideas in a logical order.

Time management involves controlling attitudes and emotions at times during the work day.

Standard memorandums are the most common form of communication within an organization.

Your voice can show that you are ready and willing to help.

From the first day on the job, keep notes on your performance, noting particularly how your production has increased and ways in which you are accepting more responsibility.