Which of the following statements agrees with the reciprocit…

Which of the following statements agrees with the reciprocity/obligation rule?   A.  Reciprocate by giving information, support, or gifts only when people have given you these things first.   B.  Offer gifts, support, and help only when you want something from someone so that you appear generous.   C.  Put across your more costly proposal first and then present a lower cost alternative when offering something.   D.  Use phrases such as “no problem” when you want to respond to others’ acknowledgements.

Which of the following actions should Lisa avoid when she co…

Which of the following actions should Lisa avoid when she communicates via e-mails at office?   A.  She should copy her boss on important messages that are relevant to him.   B.  She should not leave her boss and significant members of her team out of the loop.   C.  She should directly mail her boss’s superiors, if she has access to their personal e-mail address.   D.  She should send appreciative notes to people with copies to their supervisors.