Growing up in a small Louisiana town, Erica has strong moral and ethical values that she believes help set her apart from her peers. Even though Erica has high internal self-awareness, she fails to get feedback from her peers which results in low external self-awareness. Which of Tasha Eurich’s four self-awareness archetypes does Erica fall into?

Consider the following interview response and identify which element of the STAR method is missing. Tell us about a time you dealt with a difficult customer or client: “When I worked for Mooncoins Coffee, I had a customer come in who asked for 35 extra pumps of vanilla in her coffee. We had always allowed customers to add additional flavor pumps to their drinks free of charge and rarely had anyone ask for more than a few extra, but this was a new extreme. Ultimately, she left happy, and the staff and other customers still in line were able to laugh about it afterwards.”

Sending a thank you note is only necessary if you are still interested in the job after the interview.

The primary reason companies should invest in diverse personnel is because it leads to more revenue.

Which of the following is NOT one of the reasons why teamwork is so important now?

Decision making can be understood as the ability to use one’s “gut” and/or ________________ to make sound decisions.

The two variables that your conflict management style depends on is ______ and ______.

An empathetic manager’s first responsibility is to the customer because the customer is always right.

Harrison Agriculture Co. plans to purchase land to grow crops and is evaluating the different financing options. This purchase requires substantial capital, but Harrison Agriculture Co. doesn’t want to sell equity in the company. Which financing option should Harrison Agriculture Co. take?

An interview in which multiple candidates interview for a role at the same time is called a _________ interview.