Write 5 bullet points per video. (Label each section) 01.Dea…

Write 5 bullet points per video. (Label each section) 01.Dealing with Client Complaints 02. Improving Staff Interactions -L.E.S.T. IS MORE 03. MAD AT WORK 04. Practice Tips from Veterinary Professionals – Dealing with Staff Disagreements 05. Perfecting Communication Skills – Handling Mistakes  06. Say “No” with a “Yes” 07. SERVICE RECOVERY