Hali owns and operates a local coffee shop. Until recently, her store was the only coffee shop in town. Most of her business came in the form of walk-in and repeat customers. However, there are now two other coffee shops in town, including a fast-food coffee chain. The amount of traffic to her shop has declined and her business needs to change. Hali, in collaboration with her employees, brainstormed new ways to conduct business. They decide to use related diversification to diversify from selling coffee only to selling a variety of food and beverage menu options. They soon begin implementing these changes. What type of change is Hali implementing?
Edwin is a new manager working with a staff that has been in…
Edwin is a new manager working with a staff that has been in place for nearly 20 years. The staff has resisted many of the new policies that Edwin has tried to put in place. Edwin is growing increasingly frustrated and decides to call a meeting with his staff. He explains to the staff that the new policies are more effective than the old ones because they save time and energy and allow the staff to spend more time serving customers. How is Edwin overcoming resistance with his staff?
The differences between strategic planning and operational p…
The differences between strategic planning and operational planning are primarily:
The differences between strategic planning and operational p…
The differences between strategic planning and operational planning are primarily:
The Life is Good Company, an American apparel and accessorie…
The Life is Good Company, an American apparel and accessories wholesaler, retailer, and lifestyle brand best known for its optimistic T-shirts and hats, gives a local T-shirt company the right to use its “Life is good” wordmark. The arrangement described here, illustrates a(n):
At Penn State, except for bottled water, all food and drink…
At Penn State, except for bottled water, all food and drink consumption are prohibited in general purpose classrooms. This scenario illustrates a single-use plan.
The step in the Comprehensive Model that includes planning a…
The step in the Comprehensive Model that includes planning and implementing the change interventions correlates to the ‘Moving’ step in Lewin’s change model.
Saige has worked at an interior design firm for six years an…
Saige has worked at an interior design firm for six years and loves her job. Recently, a new lead designer was hired, and rumor has it that the new leader wants to bring in all their own designers and plans to lay off most of the existing designers. Many of Saige’s co-workers have started to look for jobs elsewhere, including jobs outside the industry, but Saige believes that there is no way she will be one of the designers to be let go. What stage of the change process do her beliefs represent?
Emma is a manager at a popular frozen yogurt restaurant. She…
Emma is a manager at a popular frozen yogurt restaurant. She has been in her role for one year and frequently receives complaints from customers about her staff. The overall customer satisfaction is seemingly low. She recognizes that something needs to change but she fears that her staff will be hesitant to embrace any changes, or in the worst case, quit. After all, for most of them, it is simply a part-time job. Considering Lewin’s change model, at what step is Emma’s restaurant?
Whereas small international companies tend to bank in their…
Whereas small international companies tend to bank in their home country, multinational corporations tend to search world markets to get the best rates to borrow and manage money.