According to the “Doing the Right Thing” box, people should dispose of old computers by tossing them in landfills.

Training provides opportunities for employees to develop the job-specific skills, experience, and knowledge they need to do their jobs or improve their performance.

Marketers often appeal to consumers’ needs as defined by Maslow’s hierarchy. Schlage, a lock manufacturer, shows how much protection its locks provide. Clorox developed several types of wipes to eliminate concerns about infectious germs. Both marketers are appealing to which need as defined by Maslow?

According to the trait theory, all effective leaders possess a similar set of traits or characteristics.

Full compliance with federal law is enough to ensure that an organization cannot incur liability in sexual harassment complaints.

Quality is typically defined as the customer perception that the product provides an excellent value for its price.

When self-control is used, leaders and managers provide workers with clear boundaries within which they may guide and control their own goals and behaviors.

Piecework, sales commission, profit sharing, employee stock ownership plans, and stock options are common pay-variability options.

According to Doing the Right Thing “Don’t Cheat on Travel Expense Reports,” trust is the basis for a good working relationship

Background checks can be used to verify the truthfulness and accuracy of information that applicants provide about themselves.