Model the following using Celonis and include business objects. Upload a .PNG of your BPMN model once you’ve completed it. Note: Ensure that you use pools and lanes where appropriate. The property damage claim handling process starts when a tenant submits a claim with the relevant documentation. The notification team at the property insurance provider checks the documents for completeness and registers the claim. Next, the claims processing department picks up the claim and verifies the insurance coverage. Then, an inspection is conducted. If the inspection results are positive, a contractor is contacted to authorize the repairs, and the payment is scheduled (in this order). Otherwise, the claim is rejected. In any case (whether the outcome is positive or negative), a letter is sent to the tenant, and the process is considered complete.

How does the challenge of ‘thinking in cases’ affect process discovery?

Why is it recommended to decompose process models with more than 30 elements (G7)?

How does operations management differ from BPM?

How does an OR gateway differ from an XOR gateway in BPMN?

What is the primary function of a sequence flow in a business process?

How does BPM incorporate Lean principles?

In early work structures, how was labor typically organized?

What is the primary objective of process discovery?

Figure 7-1Which structure encloses the pituitary gland?