_____ is a process that empowers employees to improve decision making, problem solving, and interpersonal skills in order to achieve business results when working in groups.

A behavior description interview is one where the candidate is asked questions about the:

A powerful way of sustaining organizational culture involves what leaders and teams pay attention to. An example of this would be

What is considered the most important factor in determining the extent of centralization within a company? 

Cameron was surprised when the head of the company announced that his division would soon have another department head. Cameron had always been the only one in charge of the department and he wondered if the company didn’t like how he ran things. What is the reason for Cameron’s resistance to change?

An organization that practices formality, rules, standard operating procedures, and hierarchical coordination has which type of culture?

A company is going through a rough period owing to faulty management practices, increased bureaucracy, and a lack of strategic planning in its operations. To overcome this deterioration, there is a move to replace some of its top managers including the CEO. Which of the following types of recruitment strategies would be recommended for hiring a new CEO for the company?

Planned organizational change means that the change is

A ___ analysis focuses on the duties of the job

Which of the following measures of a candidate’s skills and abilities is least reliable?