A teacher is having a difficult time with a student who is m…

A teacher is having a difficult time with a student who is misbehaving. In the past, the student has been put into detention and given notes to take home to her parents. This teacher decides to take a different route and expresses to the student how much she cares for her. She asks what she can do to help the student through her struggles. Which High-Trust Behavior is this teacher exhibiting to build credibility with the student?

Your business has expanded rapidly in the last few years. Yo…

Your business has expanded rapidly in the last few years. You have recently hired several new employees. You plan to chat with each person to orient them and help them understand the organization’s culture and way of working. Which Trust Talk most effectively suits this situation?

A CEO has worked hard to be trustworthy and to spread that t…

A CEO has worked hard to be trustworthy and to spread that throughout her organization. One of the most important aspects of her organization is to practice corporate social responsibility. They have made a big impact on many communities around the world as a result. What is this an example of?