These stores usually carry more specialty goods for which customers like to be “waited on.” They have much higher operating costs, which are passed along to the customer

Until retailers ________ and ________ their markets, they cannot make consistent decisions about product assortment, services, pricing, advertising, store dcor, or any of the other decisions that must support their positions.

If marketing communications are effective, they will

Sally could recall the brand of toothpaste she used only when a marketing researcher mentioned the brand. This is known as

Campbell soup has a 50% market share. A small local soup brand claims that it tastes “as good as Campbells”. This claim represents what type of advertising? How should Campbells respond?

Jane represents a manufacturer who makes unique, high-end hats. When making a recommendation about potential retail partners, what should be Jane’s first consideration?

Some companies want to get their products into as many outlets as possible, understanding that the more exposure a product gets, the more it will sell. If this is consistent with the company’s overall strategy, it will choose ________ distribution.

Wholesalers add value by performing channel functions.  Which is a channel function?

Mary was buying movie tickets to a popular horror film. The poster outside the theater said it was “The scariest movie ever made. People with “weak hearts” should not attend”. This movie was using what type of promotional message:

John purchases a quick snack to eat on the way to work. He buys lunch while on the road visiting customers, and grabs bread and milk on the way home when he stops to buy gas. John probably does the majority of this shopping at a