Having people feel that they can be their authentic selves and that they have a voice in decisions are part of the concept of inclusion.

The Hawthorne Effect refers to situations in which:

Of the following selection tools, ____ tends to have the highest validity

A company evaluates customer service representatives’ performance, in part, based on the frequency with which such employees are observed greeting customers in a friendly and professional manner. What type of appraisal does this represent?

Cognitive ability tests have high adverse impact against some protected groups.

An employee steals printer toner cartridges from the copy room every Monday morning. What type of behavior is this?

The most appropriate job analysis method to use when there are large numbers of SME is _____.

A step in the task-KSA analysis in which SMEs document the degree to which specific KSAOs really are needed to do the tasks is called the _____.

_______ refers to the tendency to recognize and act on opportunities in the environment.

As Lindy’s boss has observed that Lindy has exerted a great deal of effort and persistence in trying to achieve her goals. However, due to factors beyond Lindy’s control, Lindy was unable to complete the majority of her work-related goals. Knowing this background information, her boss decides to give Lindy a higher performance appraisal rating than she technically deserves because Lindy is trying so hard. This scenario represents the _________ of performance appraisal.