Compared to other audience members, highly educated listeners tend to be much more nationalistic, ethnocentric, and closed-minded.

Disinformation refers to any type of communication that _____.

Sometimes an object is very rare, expensive, fragile, too large or too small – or it is just unavailable for use. In these cases, a replica will work best as a presentation aid.

To motivate listeners, you must tell them why

The type of reasoning that attempts to explain the cause of a particular effect is called

Presentation aids need little attention, explanation, or special skills during delivery. They should be displayed and then left alone to speak for themselves.

The type of design that typically presents steps in a process is ______________ design.

What are the four major types of group affiliations that should be recognized when a speaker attempts to understand potential audience members?

What is one characteristic of successful informative speakers?

Statistics are defined by the text as ________.