The technique of having a trained person listen as you verbalize your fears, hopes, and concerns is called __________.

When Jeannie noticed that her friend Kam was upset, Jeannie asked her what was wrong. Although Kam reassured her that everything was okay, Jeannie noticed that Kam had a slight frown on her face and was not making eye contact. What did Jeannie do to accurately read the situation?

A person’s name generally has no logical connection with the actual person, just as the word “cow” does not look like a cow or sound like a cow. According to American linguist Charles Hockett, these examples illustrate how the connection between a word and what it represents is __________.

After Daniela’s professor said something that was upsetting, Daniela left the classroom with tears in her eyes. Her behavior can best be attributed to __________.

Heterosexuals who have negative perceptions of gays and lesbians are more likely to have __________ views about gender roles.

Brody’s wife walks into the family room while he is watching the TV and begins to tell him what she found out at the PTA meeting. Brody turns off the TV and directs his attention to his wife. Which barrier to effective listening has Brody addressed?

What is a general characteristic of our Facebook posts, according to research?

Which dimension of communication social style is described by the tendency to accomplish tasks by making requests, asking for information, and generally looking out for one’s own rights and best interests?

During a recent conversation with Anit, Maya evaluated the validity and usefulness of the information he had shared. Maya, in this case, was performing __________.

Several researchers suggest that one of the best ways to enhance understanding when communicating over a period of time with someone from a different cultural background is to develop __________.