Using a numbered list, provide 5 things that would be included in a patients medical record.

Ms. Smith called in and is giving you a history of all her problems for the last month. She won’t get off the phone call and you need to help some other patients. What should you do?

When would you use a charge-out guide or system?

This type of filing system would arrange folder by a theme or topic such as diagnostics files, disability claims, or utility bills.

Which is a good way to protect patient privacy when they “sign in” at the front desk?

A patient calls and asks to speak with the doctor who is currently with other patients. What is the best response?

What are MSDS (Materials Safety Data Sheets) used to keep a record of or list of what?

In your practice, you allow patients to walk-in, without calling, anytime or within a set time, like an urgent care setting. What type of patient flow technique is this?

This type of record is a digital version of a paper chart and typically staying within a single medical practice.

Ms. Milton called and asked for a referral to an Ear Nose & Throat Specialist. What should you do?