74. Calculate the total revenue given the following data: Cafe sales: $255,000. Patient days in the given month: 9,000. Patient day rate: $45.00/ppd. a. 660,000b. 598,000c. 575,000d. 750,000

26. If the cost to produce an entrée item is $2.10 and the selling process is $5, what is the food cost percentage for this item?a. 41%b. 42%c. 34%d. 43%

70. The best definition of productivity is:a. Level of output for a given degree of inputb. Measurement of quality of service renderedc. Number of full-time equivalents available for a given taskd. Number of man-hours worked per pay period

85. Which of the follow is most accurate regarding effective leadership skills?a. Higher level management tend to use more human skillsb. Higher level management tend to use more conceptual skillsc. Mid level management tend to use more technical skillsd. Low level management tend to use more conceptual skills  

92. According to Maslow’s hierarchy of needs, which of the following is not true?a. The most basic human needs are biologicalb. Self-actualization is the highest human needc. If basic needs are not met they are replaced with higher needsd. Human needs are predictors of behavior  

30. Which of the following is the essential element of an ethical foundation to evaluate decisions and choicesa. Wantingb. Thinkingc. Feelingd. Doing

9. Benchmarking is defined as: a. The method of adding a dollar amount to a cost price when accounting for overhead costs and desired profitb. Training that corrects, molds, or perfects an employee’s behaviorc. The process of defining quality standards and ensuring that quality goods and services are producedd. The process of comparing performance to established standards based on industry norms and trends

3. The ability to accomplish goals by inspiring others and influencing their behavior is known as:a. Managementb. Communicationc. Controld. Leadership

98. The best way to train a new employee is to:a. Explain the job to the employee and then put her on the jobb. Get the employee ready to learn, and then demonstrate how the job should be done step-by-stepc. Let the employee observe someone doing his job and then put her on her ownd. Show the employee where he will work, introduce him to the other employees, and assign his duties

A baseball player’s slump can be caused by what kind of problems?