Andrew is a sales representative for an industrial chemical supplier. He ensures that he is never late for appointments with his customers and always follows through on the promises he makes them. Given this information, it can be said that Andrew is:

Deal analytics utilize _____ to access and analyze data on past customer behavior, cross selling opportunities, and demographics to identify areas of opportunity and high interest to a customer.

Global Positioning Systems (GPSes) help:

A salesperson’s job of educating and satisfying the buyer stops once the sale is concluded.

A(n) _____ is a part of the strategic prospecting plan that records comprehensive information about a prospect, traces the prospecting methods used, and chronologically archives outcomes from any contacts with the prospect.

After developing strategies and plans, Alice, a salesperson, was asked to analyze her customers’ past behavior, cross selling opportunities, and demographics to identify areas of opportunity and high interest to customers. In this scenario, which of the following should Alice use to perform this task?

A receiver is most likely to have problems in interpreting the complete message of a salesperson if:

A(n) _____ explains one thing in terms of another.

Customer training does not require the assistance of a company trainer or engineer even if a product is technical.

FitterYou Inc., a company that manufactures health products, hosts an event at a local hotel to generate potential customers. The company invites approximately 120 prospects to the event through direct mails. At the event, the sales representatives of the company give presentations on the various products offered by the company. In this scenario, FitterYou Inc. is using _____ to generate sales leads.