In the SWOT framework, ________ are the same for all firms in the same competitive environment.

Our goal is to help save 100,000 more lives each year. (Varian Medical Systems) This is an example of a

Products and services that are difficult to imitate help firms sustain their profitability.

Using an idea does not prevent others from simultaneously using it for their own benefit. Typically, this is impossible with ________ assets.

As markets mature,

In large organizations, the potential exists for different parts of an organization to pursue its own goals rather than the overall company goals. Proper ________ can help to resolve conflicts when they arise.

In 1977, Kenneth H. Olsen, then president of Digital Equipment Corp., announced that there was no reason for individuals to have a computer in their home. Long since disproven, this is an example of

Scenario analysis draws on a range of disciplines and interests. It is a more ________ approach to forecasting.

Capabilities that exhibit causal ambiguity are difficult to imitate.

Managing a knowledge intensive workforce is very challenging. The best way for a firm to manage its workforce is to