A coffin is a case for dead human remains which is anthropoidal in shape.

Due to the nature of the material, no two wood caskets are ever exactly the same.

Your tech company is developing a new AI-driven personal assistant. During beta testing, you discover that it performs significantly better for native English speakers compared to non-native speakers. What’s the most appropriate course of action?

A technology company is developing a new smartphone. Their product team conducts extensive market research, including surveys and focus groups, to determine which features customers say they want. Based solely on this research, they design the phone to include all the most requested features, making it the most feature-rich phone on the market. The company’s leadership is confident that this approach guarantees the product will be a success because they’ve given customers exactly what they asked for. True or False: This product development approach fully embodies customer-centric principles and is likely to result in a highly successful product.

You’re leading a product development team for a new smart home device. Your market research shows that early adopters are excited about the product, but there are concerns about privacy and data security. How do you proceed?

You work for ABC clothing company which has received feedback that customers find your return process frustrating and unclear. How do you improve this aspect of the customer experience?

All assignments, discussions, videos, and any other required submissions are to be submitted through Canvas assignment only. Any coursework submitted via email, in the comment sections, or outside of Canvas will not be credited. 

A student who withdraws from class before the established deadline for a particular term will receive a grade of “W.” A student is not permitted to withdraw after the withdrawal deadline. Starting Fall 2024, faculty will not be permitted to withdraw students from their courses for any reason; therefore, students will receive the grade earned at the end of the course. For the withdrawal policy deadline for the semester, please review the “Important Dates & Deadlines” section of the Academic Calendar.

Students with disabilities who qualify for academic accommodations must provide a Notification to Instructor (NTI) form from the Office for Students with Disabilities (OSD) and discuss specific needs with the professor, preferably during the first two weeks of class.  The Office for Students with Disabilities determines accommodations based on appropriate documentation of disabilities. 

 A multinational corporation is expanding into a new country with a significantly different culture from its home market. The company’s leadership decides to use the exact same customer service model, product offerings, and marketing strategies that have been successful in their home country. They believe that since their approach has been so effective in their original market, it will naturally work well in any new market. The company makes no significant changes to adapt to the local culture, assuming that good products and services are universally appreciated in the same way. True or False: This approach demonstrates a strong commitment to maintaining consistent quality across markets and is an example of effective customer-centric global expansion