Capabilities typically come from:

According to the five forces model, an unattractive industry would include all of the following characteristics EXCEPT:

Compared to tangible resources, intangible resources are:

Because firms combine tangible and intangible resources to create capabilities:

Suppliers are powerful when:

The corporate research division of Siemens files, on average, 25 patents a day.  The patents are a(n) __________ resource.

For a restaurant business dependent on drive-thru customers, the major cost disadvantage independent of scale would be if:

__________ provides the firm with new and up-to-date skill sets, which allow it to adapt to its environment as it encounters changes.

According to the five forces model, an attractive industry would have all of the following characteristics EXCEPT:

Innovation, consumer understanding, brand-building, go-to-market, and scale are activities that P&G performs well and are examples of the company’s: