Businesses use podcasting for sending audio and video messages that do not require a live presence yet offer a friendly human face.

Each and every  is an example of a(n) _______.   

Bennett is sending an e-mail message about a change in procedure for submitting work hours. Which of the following states the purpose in a way that could be used to start the email message?

Goodwill messages should be short, selfless, specific, spontaneous, and _______.

Although e-mail has largely replaced memos, you may still need to use the memo format if _______.

Mary Jackson is 95 years old.  While an impatient at General Hospital, she agrees that she does not want to be resusciated if she would have a cardiopulmonary arrest.  She signs a form and the physician documents it in the record.  This best describes a (an) ________ .

If you want to express sympathy immediately after learning of a death or an accident, you might precede a phone call or a written condolence message by _______.

Focusing on the mechanics of a business report during the proofreading stage involves assessing its overall visual appeal.

Formal report writers conduct most of their research using primary sources. 

Business messages should contain at least three typefaces to add emphasis and contrast.