Ella’s company cannot afford to give their customer service…

Ella’s company cannot afford to give their customer service representatives (CSR), who answer in-comping calls from customers who want to place orders or who have complaints, cost-of-living raises. They decide, instead, to give one-time bonuses based on CSR productivity. That is, more productive CSRs will get larger bonuses. This ensures ____.​

​Ted tends to think of himself as a workaholic and perfectio…

​Ted tends to think of himself as a workaholic and perfectionist. When he thinks back on college years, he remembers studying hard for exams and getting good grades (and tends to forget about the time he nearly failed a class, and disregard the many nights he spent partying). The way that Ted thinks about his college years illustrates the fact that people ____.