If Jose is describing chip processing speeds and memory capacity, he is describing the ________ of his firm’s offering in the FABV approach.

The ________ market consists of schools, hospitals, nursing homes, prisons, and other institutions that must provide goods and services to people in their care.

When a company maintains its price but removes or prices separately one or more elements that were part of the former offer, such as free delivery or installation, it is known as ________.

________ is a distribution strategy that can be effectively used during the growth stage of the product life cycle.

Stacey wants to use a highly relevant, engaging, and implicit communications mix mode to use a “soft sell” approach for her new makeup line. The communications mix mode that has these characteristics is ________.

When a company requires customers to pay today’s price and all or part of any inflation increase that takes place before delivery, it is known as ________.

The degree to which the beneficial results of an innovation’s use are observable or describable to others is called ________.

A brand ________ can be defined as any information-bearing experience a customer or prospect has with the brand, the product category, or the market that relates to the marketer’s product or service.

According to Ries and Trout, Cadbury suffered from ________ when the company allowed its brand to become diluted by putting their name on such variants as mashed potatoes, powdered milk, and soups, apart from chocolates and candies.

A product’s purchase cost plus the discounted cost of maintenance and repair less the discounted salvage value gives the ________ cost.