A(n) __________ shows individual operator cycle times for each step and the total cycle time for the process.

Which of the following quality categories are used in the Kano model to classify customer preferences?

Standards are the “rules” that form daily habits to maintain a fully implemented 5S environment and allow workers to maximize __________.

Which of the following should NOT be a potential action taken on a tagged item that’s been evaluated in the holding area?

An Operations Analysis Table is used to record data about __________.

One main indicator to analyze on a swim lane flow chart is __________.

A satisfactory Shine is removing only the most unsightly contamination from your work area. Is this statement TRUE or FALSE?

Each item location needs to have a(n) __________ assigned to it to help identify where items go at the end of the shift.

What type of item storage approach is often useful for repetitive production processes?

Determining item location is the first step in selecting a workplace __________.