Why is a balance between structured and free-form interviews recommended in process discovery?

What is the defining characteristic of an XOR gateway in BPMN?

How is a text annotation visually represented in BPMN?

What does semantics in BPMN refer to?

How many levels should a process architecture have?

What surprising observation did Ford executives make when visiting Mazda’s plants?

Which of the following BEST describes a trade-off between cost and quality in process improvement?

What is the primary function of a pool in BPMN?

What is the primary role of reference models like ITIL and APQC in BPM?

Model the following using Celonis and include business objects. Upload a .PNG of your BPMN model once you’ve completed it. Note: Ensure that you use pools and lanes where appropriate. The property damage claim handling process starts when a tenant submits a claim with the relevant documentation. The notification team at the property insurance provider checks the documents for completeness and registers the claim. Next, the claims processing department picks up the claim and verifies the insurance coverage. Then, an inspection is conducted. If the inspection results are positive, a contractor is contacted to authorize the repairs, and the payment is scheduled (in this order). Otherwise, the claim is rejected. In any case (whether the outcome is positive or negative), a letter is sent to the tenant, and the process is considered complete.