Many companies have modeled their internal social networks after Facebook.

Place any details explaining your request for information in the body of your request message.

Most of the workplace messages that you write will likely deal with routine matters that require straightforward answers using the indirect method.

Effective communicators encourage feedback to help them know that their messages have been understood.  

Most of the workplace messages that you write will likely deal with routine matters that require straightforward answers using the indirect method.

Marketers often use blogging as a platform to get their messages to spread rapidly online, also known as _______.

Research is key to helping a writer shape a business message.  

Research is key to helping a writer shape a business message.  

Ethnocentrism can be found in all cultures.

Redundant words or phrases convey a meaning more than once.