A company realizes its customer satisfaction ratings are high, but sales are declining. What should they focus on instead of satisfaction ratings?

What does the term constancy of purpose refer to in lean culture?

Which method is a common tool used in policy deployment to encourage team collaboration?

Why might a company choose to track First Pass Yield across all steps in a value stream?

What is one major advantage of real-time data visualization in lean processes?

Why are lagging measures not ideal for lean process improvement?

How can a company use VOC (Voice of the Customer) to improve its lean process?

What is the main advantage of redeploying inventory into cash in lean organizations?

How can the redeployment of resources help lean organizations grow sustainably?

If a team is focused on eliminating waste as part of lean principles, what should be their first step?