Western Airline Company Western Airline Company (WAC) is a w…

Western Airline Company Western Airline Company (WAC) is a well-known company in the air travel business. It is currently one of the top firms in the industry. The company prides itself on good customer service and being concerned with the broader social good. WAC management is not only concerned with doing things right, but also with doing the right things. Many of their decisions reflect this philosophy. Early on, the company had a problem with employees reporting their concerns about unethical behavior to the press rather than to WAC management. As a result, the company modified its training to ensure that employees knew the firm’s guidelines on resolving ethical issues. WAC also developed a code of conduct based on standards that continue to be upheld within the company. Since the code of conduct has been put in place, there have been fewer ethical violations. ​ Although employee salaries at WAC are not as high as those at competing firms, the company experiences very low employee turnover. The firm has nurtured an organizational culture that not only makes its employees want to stay, but that also results in higher profits. If WAC can maintain the relationship it has built with its employees and customers, it will have little difficulty keeping up its remarkable success.Refer to Western Airline Company. Initially, employees were not willing to go to WAC management with ethical issues but would instead report them to the press. This is an example of _______.

Garden Living Garden Living, Inc. is a lawn furniture compa…

Garden Living Garden Living, Inc. is a lawn furniture company that has been around for many years. It is known for its ability to produce furniture more efficiently than any other company in the nation. In truth, no other companies in any other nation come close. Garden Living has shipped many of its products internationally. In fact, 80 percent of its profits come from international sales. However, the Italian government has imposed a tax on imported furniture items to protect local companies. The Brazilian government, on the other hand, has imposed taxes on Garden Living products due to the government wanting a piece of the pie. ​ Garden Living initially thought that these taxes were unfair because it was being singled out. However, after Garden Living contacted an organization that had the power to mediate this situation, the furniture company realized that the taxation it was subjected to was legal and that there was nothing it could do about it. ​Refer to Garden Living. Because the company is known for its ability to produce lawn furniture more efficiently than any other company in the world, the company must have a(n) _______ advantage.