________ processes include processes in accounting, administration, quality assurance, and legal and financial areas.

________ means creating more output with the same inputs or the same output with fewer inputs.

Which of the following is true about operational processes?

A(n) ________ objective is one that focuses on doing the right things, thereby helping an organization achieve its strategic goals.

Which of the following is an example of a strategic sales and marketing process?

Lindsay works at a coffee shop in Chicago. Her responsibilities include assessing seasonal promotions, planning and scheduling cashiers, and determining which personnel to promote. Lindsay is in charge of ________ processes at the coffee shop.

James works at a local electronics store. He is responsible for ordering supplies, paying bills, and informing regular customers about the latest products that are available. James is responsible for the ________ processes at the store.

Which of the following statements is true about biometric authentication?

The preventative measures used by organizations to reduce IS security are called ________.

Which of the following is an example of inadvertent human error?