Emma owns a local coffee shop and has noticed that her longtime customers are more valuable to her business than new visitors. Why does retaining her customers lead to higher profitability for Emma?

Clerk: I’ll need your driver’s license number _________________ look up your account.

1. A nurse is assessing a client who reports abdominal pain, nausea, vomiting, and constipation. Upon auscultation, the nurse notes absent bowel sounds in two out of four quadrants. Which provider order should the nurse anticipate?

The factory workers work long hours, and sometimes they are  _______ tired that they fall asleep on the job.

Advaith is opening a business in which he will be showing people how to skydive alone. Since his customer base is unable to properly sense the benefits of the products, he decides it is a good idea to create a mascot to personify the traits his company wants to convey. They come up with a flying squirrel called Felipe as their new mascot, who shows off fun traits of skydiving. What characteristic of services does Felipe solve?

Josie invented and has been successfully selling a new clear safety pin. This clear safety pin has gone through the introduction phase of the product life cycle and is now in the growth stage. Lately, many competitors have started to enter the market. At this stage, what is important for Josie to do to continue to grow?

How is inventory of services different from that of products?

Isabella is shopping for skincare products and chooses items from different brands within L’Oreal’s portfolio, such as Essie for her nail polish, Maybelline for her mascara and Garnier for her shampoo. What branding strategy is L’Oreal using?

The new-product development process is

Nike sells its products through various retailers, including Walmart and Amazon. To stay ahead of competitors and ensure customers choose Nike over other brands, the company invests in prominent ad placements on Amazon’s website, targeting shoppers searching for athletic shoes. At this stage of the product life cycle, Nike is focused on creating what type of demand?