Samantha, a supply chain manager at a consumer goods packagi…

Samantha, a supply chain manager at a consumer goods packaging company, tries to gather information about the industry leaders to gain insights into the best policies and procedures they use. This helps her upgrade the procedures and policies of her own company. What does this example describe the best?

Henrietta, a supervisor at a hair salon, believes that by re…

Henrietta, a supervisor at a hair salon, believes that by responding to the needs of her employees, they are able to be the best that they can be. This in turn makes her more effective at her job, too. In this scenario, which of the following leadership principles isĀ Henrietta advocating?