Jim’s manager and mentor, Naomi, helped Jim develop his first business plan. Naomi said, “Jim, one of the most powerful tools that you can use in developing a strategic plan for your division is to analyze the external environment and your internal resources. I will help you formulate this strategy by using a technique called

________ refers to the principles, rules, and values people use in deciding what is right or wrong.

A manager who follows ________ assumes workers are lazy and irresponsible and require constant supervision and external motivation to achieve organizational goals.

The ________ approach is aimed at understanding how psychological and social processes interact with the work situation to influence performance.

Quality is the excellence of one’s product, and this includes all of the following EXCEPT

To clear all formatting from a picture, which of the following should be done?

Amazon is not necessarily known for its development of new products. However, Amazon has transformed the way that products are purchased and delivered. Thus, Amazon has leapfrogged its competition through its

________ refers to people’s reactions to being observed or studied resulting in superficial rather than meaningful changes in behavior.

When would you explode a slice in a pie chart?

________ is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals.