Sally has recently joined a multimedia firm; and her manager, Ellen, has asked her to develop an advertising campaign for a client. Ellen considers Sally to be inexperienced and constantly questions Sally’s suggestions for the campaign. At times, she rejects Sally’s proposals even without hearing her out. This barrier of communication between Sally and Ellen is most likely a result of:   A.  lack of time.   B.  lack of credibility.   C.  information overload.   D.  filtering.

Stress caused by organizational problems is easier to manage, as the factors causing the stress are usually under the organizational control. 

A diverse team will almost always have _____ than a homogeneous team. 

_____ describes the relatively stable set of characteristics, tendencies, and temperaments of an individual that have been formed by heredity and by social, cultural, and environmental factors.   A.  Attitude   B.  Personality   C.  Efficacy   D.  Virtue

Alan does not want to lend his car to Linda, his co-worker, because he believes that all women are irresponsible drivers. Which of the following barriers to accepting diversity does this scenario illustrate? 

Self-disclosure can open us up to new information about ourselves that improves our ability to look at the world through idealistic—rather than realistic—lenses? 

According to the 80/20 rule in time management, _____.  

In the context of anticipatory fear, _____ is the internal struggle to devise a strategy to escape the threat.  

Men can learn from women’s managerial styles by: 

Which of the following refers to any distortion factor that blocks, disrupts, or distorts the message sent to the receiver, interfering with the communication process?   A.  Semantics   B.  Noise   C.  Crosstalk   D.  Filter