The three major parts of an ERD diagram are what?

Entity Relationship Diagrams show relationships between entities that are what?

Which is NOT a good practice in conducting interviews?

A time and arrangements deal is considered what?

Systems Integration refers to what?

If (a) the business need is unique, (b) there is a desire to build in-house skills; (c) the time frame is flexible, it might be best to:

A classic planning mistake mentioned in the textbook is having an ‘overly optimistic schedule’.

Danielle has asked some closed-ended questions to start an interview; then some open-ended questions. Now, she wants to really wants to get a greater depth of information about the process. She would probably use _________ questions.

Models that describe processes, without suggesting how they are conducted.

A team of developers and customers are in close communication, with frequent communications, simplicity, feedback and courage. This would best describe: