According to Infosys, 86% of consumers say personalization does not play a role in their purchasing decisions.

Buying a new Apple computer is a high consequence sale.

According to Rackham what are the four basic stages of every sale?

According to Rackham, products have become commodities, so the differentiation is going to be?

USE THIS SPACE TO SHOW YOUR PLANNING FOR SECTION B – CHOICE 1

 USE THIS SPACE TO SHOW YOUR PLANNING FOR SECTION B – CHOICE 2

USE THIS SPACE TO TYPE YOUR RESPONSE FOR SECTION B – CHOICE 1

EXTRA UPLOAD FILE – USE ONLY IF NECESSARY

Section C Planning PLEASE PROVIDE YOUR SHORTER TRANSACTIONAL TEXT PLANNING IN THE TEXT BOX BELOW:

SECTION B: LONGER TRANSACTIONAL TEXT • Respond to ONE of the following transactional writing tasks. • The body of your response should be between 120 and 150 words in length. • Write down the NUMBER and the HEADING of the text you have chosen, for example, 2.1 DIALOGUE. • Pay particular attention to format, language, and register. • Spend approximately 40 minutes on this section. 2.1 DIALOGUE You informed your friend that you want to continue with online schooling. However, your friend does not agree with your decision. Write the dialogue that takes place between you and your friend. NOTE: Use the dialogue format.  (30)   OR 2.2 FORMAL LETTER Your school is asking Grade 11 students to volunteer as marshals for the annual school fun run. Write a letter to the Head Coach, Mr de Beer, giving three reasons why you should be chosen as a marshal for this event. (30)   OR   2.3 RESTAURANT REVIEW To celebrate your great Term 3 marks, you and your family attended ‘Pasta n More…’ restaurant. You were not satisfied with the service received. Write a review on your experience. (30) OR   2.4 OBITUARY One of your favourite teachers has passed away. Your class requested you to write an obituary, also paying tribute to your teacher. Write out the obituary.                                      (30)