A new product task team met for the first time. Tony, the team leader, was particularly stressed that day from work and home issues, and he answered questions gruffly. Tony’s gruff manner, thick New York accent, and age (over sixty years old) were interpreted by some team members to mean that Tony was closed-minded to new ideas and would be difficult to work with. Over time, the team asked fewer questions or offered few new ideas. Tony became gruffer because of his frustration with the team’s lack of participation. Tony felt pressure to move the project forward, so he pushed ahead with his own ideas. Team members grumbled to themselves that he was exactly what they first thought. This is an example of:

Nina manages an IT department. She notices that all of her highly skilled workers seem to be getting bored. She decides one day it is time to motivate her team, so she sets a goal without consulting them. The goal is to improve the company’s network speed. She decides to reward the team with a bowling night when they achieve the goal. According to goal-setting theory, what problems may Nina run into with this approach?

To engage and motivate employees, many firms offer both salary and

The benefits of a healthy culture and atmosphere within an organization are significant. A healthy environment results in

While job satisfaction focuses on the employee’s feelings about his particular role, organizational commitment looks at

________ asks how the cost of the employee’s salary and benefits compares to the income this individual generates. This approach to pay is most appropriate for individuals who make direct sales, produce a manufactured product, or provide direct service.

Identify and explain the five stages of team development.

A rugby team has 15 players, more than the optimal number for a work team. At work, the optimal number depends on the task, the skills required, and the time provided to complete the task. As a general rule, experts suggest teams have

Maslow’s hierarchy of needs suggests that an organization begins motivating employees by providing a safe workplace, job security, and a living wage. That is by addressing

German society has taken a different approach to employer-employee relations. ________ allowed flexibility in wages and work conditions in exchange for promises for continued employment. Companies honored this in the recession, even paying employees to do public works projects.