Why is a holistic perspective (systems thinking) important to human-centered design? 

Consider the Vee Process; we discussed often using this process in the design of high-risk systems. What makes high-risk system design unique from workplace efficiency/production issues or consumer product design? 

Sam works for airport security at an airport in Milwaukee. Their job is to inspect luggage as it goes through the x-ray machine and detect any threat objects. Last month, the security team pulled aside so many people for additional inspection that it caused people to miss their flights. Customers complained and Sam’s supervisor tells them that they can only have 1 error for every 5 people that come through the screening or Sam will be put on unpaid leave (for every 5 people that come through Sam can only mistakenly pull 1 person aside who does NOT really have a threat object). How does this payoff incentive Sam’s response bias? 

How do we organize and interpret task data during task analysis? 

Accident prevention is a major goal of human factors engineering, but we rarely observe accidents directly. How do we analyze these events? 

The Harvey Girls

Progressive reformers thought that drinking ________ caused a variety of social ills.  

The _________ Renaissance was a flowering of black music, art, and literature.

A pilot flying at night over the ocean is becoming confused about her orientation in space. She cannot see any lights or visual signals from land and due to clouds, there is no moon or starlight. Her instruments tell her she is in a turn to the right, but she is positive that she is flying straight and level. What is most likely happening to this pilot? 

As we age, the process of accommodation becomes more difficult. Why is this true?