Respect for patients’ values, preferences, and expressed needs is one aspect of __________.

The five rights of medication administration include: right patient, right drug, right dose, right route, and right time.

New staff members are required to receive an overview of the organization as well as the details about their specific job responsibilities. This process is orientation.

Publicly reported data and information about nursing home quality of care is located on the nursing home compare website. This data is generated from the nursing home’s __________.

Physical therapists are an example of a certification rather than a license.

Internal customers are individuals from outside the organization who receive products or services from within the organization

When a recommendation for continuing privileges is not made, or a restriction in privileges is requested, the physician must be provided means by which their application and supporting materials will be reviewed by an inpatient panel to ensure objective assessment. This procedure is called due process.

Which of the following plans demonstrates the master planning and outlines the design of the safety functions for the organization?

family member of a patient is walking through the hall in the hospital and slips and falls on a recently mopped floor. A nurse on the floor observes the fall and helps the family member. This nurse should report this event to the risk manager using which of the following?

Occurrence reports are generally open to view by the plaintiff’s attorney in a malpractice suit.