Margarita is having an important conversation with her father through text messaging. According to social information-processing theory, how is Margarita’s ability to communicate relational and emotional messages impacted in since electronic communication lacks nonverbal cues?

The selection committee is looking over the résumé of Abdul Ishtar, an applicant for the Dean of the College position. His records show he was born and raised in South Yemen, but has lived in the U.S. for the past 25 years. He has chaired the psychology department of a regional university for the past 12 years and his letters of recommendation are excellent. Some committee members express concern about the ability of a man raised in an Islamic culture to treat women fairly and objectively. Their resistance results in his exclusion as a finalist. Which barrier to effective interpersonal communication does this example reflect?

We decide whether to incorporate others’ comments into our self-concept by evaluating the feedback using three criteria: frequency of the message, __________, and how consistent the message is with our own experiences and other feedback we’ve received.

What elements distinguish interpersonal communication from other forms of human communication?

Uncertainty reduction can be used to reduce partner, relational, and __________ uncertainty.

Lotan lives in a culture in which members value things like caring for the less fortunate, being sensitive toward others, and enhancing the quality of life for everyone. To which type of culture does Lotan most likely belong?

Elvira felt worthless after losing the chess tournament, so she reached out to her friend Lexi to help, Lexi offered her empathy, concern, and positive words, which immediately put Elvira back in good spirits. Which strategy did Elvira use to repair her self-esteem?

When Gladys says, “I’m sorry, Pete. I take it back. Your new haircut isn’t really atrocious,” she seems to be forgetting that communication __________.

When we create a message without giving much thought to the person who is listening, we are engaging in __________.

A learned predisposition to respond to a person, object, or idea in a favorable or unfavorable way is __________.